Reviews without a Purchase: Low Ratings, Loyal Customers, and Deception
نویسندگان
چکیده
منابع مشابه
Merger profitability in industries with brand portfolios and loyal customers
We study the equilibrium effects of mergers between firms with brand portfolios and brand loyal customers for pricing and profitability. We find that the "merger paradox" (Salant, Switzer and Reynolds 1983) is absent in these markets. The acquisition of brand portfolios can be profit enhancing for the merging firms and payoff neutral for the firms not involved in the merger. This may explain th...
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ژورنال
عنوان ژورنال: Journal of Marketing Research
سال: 2014
ISSN: 0022-2437,1547-7193
DOI: 10.1509/jmr.13.0209